Privacy Policy

Who We Are

This website is operated by Experidium LLP, a limited liability partnership registered in India, with its registered office at Chettiar House, P K P Road, Nethaji Road, Vattiyoorkavu, Thiruvananthapuram, Kerala 695013, India. Experidium LLP is responsible for the personal information described in this policy.

Information We Collect

We collect only the information you give us through this website:

• Contact form: your first and last name, work email, company and role, and your message.
• Newsletter: your email address and the topics you are subscribed to.
• Job applications: your name, email, phone number, optional LinkedIn and portfolio links, cover note, and the résumé file you upload.
• Call booking: when you book a call, Calendly collects the details you enter on its booking page.
• Usage data: anonymous, aggregated page-view and performance statistics (see Cookies and Analytics).

How We Use Your Information

We use your information to reply to your enquiry, schedule and hold calls, send the newsletter you signed up for, assess job applications, and understand how the website is used so we can improve it. We do not sell your personal information, and we do not use it for advertising.

Service Providers

We use the following providers to run this website. They process data on our behalf and only for the purposes above:

• Supabase — database, file storage (including résumés), and staff sign-in.
• Vercel — website hosting, Web Analytics, and Speed Insights.
• Resend — delivery of transactional emails and the newsletter.
• Brevo — newsletter mailing list management.
• Calendly — call scheduling.
• Google — sign-in for Experidium staff accounts only.
• Umami — privacy-focused website analytics, where enabled.

Client Data and AI Agents

When we deliver an engagement, any operational data you share with us (for example demand history, purchase orders, supplier, or inventory data) is processed only for that engagement, under the terms of our agreement with you. That agreement names any additional providers, such as AI model providers, used to process it.

Cookies and Analytics

We do not use advertising or cross-site tracking cookies. Vercel Web Analytics and Umami measure visits without cookies. Signed-in staff receive essential authentication cookies so they can use the admin area.

Data Retention

We keep contact enquiries and job applications only as long as needed to respond to them and for our legitimate business records, and delete them when no longer needed. Newsletter data is kept until you unsubscribe; after that we keep only what is needed to make sure you are not emailed again.

Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and access controls that limit who can view submitted data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Depending on where you live — including under India's Digital Personal Data Protection Act, 2023, the EU/UK GDPR, and US state privacy laws — you may have the right to access, correct, or delete your personal information, to withdraw consent, and to nominate someone to exercise these rights for you. You can unsubscribe from the newsletter at any time using the link in every email. To exercise any right or raise a grievance, email contact@experidium.online; we will respond within the time required by applicable law.

Governing Law

This policy is governed by the laws of India.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the new version on this page.

Contact Us

Questions about this policy or our data practices: contact@experidium.online or +91 6238411405. Post: Experidium LLP, Chettiar House, P K P Road, Nethaji Road, Vattiyoorkavu, Thiruvananthapuram, Kerala 695013, India.